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Krystal Grand Puerto Vallarta (Adults Only) Hotel, Puerto Vallarta

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From763US$ /night
Check-in
05Apr2025
Check-out
06Apr2025
Rooms and Guests2 Guests, 1 room
Key details

About the Resort

Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
40 m² 
Bed options:
2 Double beds
Ocean view
Shower
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Deluxe Double Room
Max:
2 persons
40 m² 
Bed options:
2 Double beds
Partial View
Shower
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Deluxe Double Room
Max:
2 persons
43 m² 
Bed options:
2 Single beds
Resort view
Shower
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Getting around

Explore available ways to reach your dream destination

City Center
Puerto Vallarta 1.1 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 3.9 mi
Tepic (TPQ) 106.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Adults only

Sports & Fitness

  • Fitness center
  • Yoga class

Services

  • Room service
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area
  • Dinner

Children

  • Children's menu
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333
Map view
Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333
Nearby
Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K
Skydive Puerto Vallarta
1900 ft
Restaurants
Sabores de Mexico
800 ft
Otro Francisco Medina Ascencio 2699
Jalisco Sports Bar
3000 ft
Francisco Medina Ascencio Km. 3 Villa del Mar Resort
Abbraccio Cucina Italiana
4000 ft
Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte
Restaurante Icu
3400 ft
Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus
Azul Vallarta
1500 ft
Calle Playa de Oro # 126 L 2 Zona Hotelera Norte
Porfirio's
1500 ft
Boulevard Francisco Medina Ascencio
Sushipop
1700 ft
Boulevard Francisco Medina Ascencio 2485 Place TE06
Kiosco Maritimo
2000 ft
H.Escuela Naval #2753 Plaza Nuevos Horizontes Local # 7
Asador La Vaca Argentina
2800 ft
Blvd. Fco Medina Ascencio #2468 Col. Emiliano Zapata

Reviews and Ratings

Feedback from previous guests about their experience
80%
liked the resort and would come back again
Exceptional service
Delicious dining
Rooms in bad condition
Humidity issues
8.0/10
Great
Rooms
7.4
Location
7.8
Service
8.8
Dining
7.8
Guest reviews
8.0/10
based on 5 reviews
7.8
7.8/10 based on 511 reviews
Michelle
United States of America, December  2024
7.8/10

The hotel offered spacious and well-appointed rooms that were quite comfortable, featuring a nice patio and Jacuzzi. The service was exceptional, with attentive staff ensuring all our needs were met, although there were a few communication hiccups. The location was convenient for the airport but a bit far from the more vibrant areas. Dining was overall good, especially the meals at the adults-only restaurant, but some options felt repetitive. The value for money was reasonable, yet some amenities, like Wi-Fi, were charged extra, which felt a bit off.

Rooms
9.0
The rooms were large and well-appointed, with a comfortable atmosphere, a large fan above the bed, and quiet air conditioning, plus a lovely patio with a Jacuzzi.
Service
8.0
The attention from the staff was amazing, especially by the pool and at the bar, though there were times when communication could have been a bit smoother.
Location
7.0
The hotel was conveniently located close to the airport, making it easy for us to arrive and depart, but it wasn't the most convenient for exploring downtown or Zona Romantica.
Dining
7.0
The food was delicious, especially at the adults-only restaurant, although the variety could improve to keep things fresh and exciting.
Facilities
8.0
The amenities were nice, particularly the pool area, but additional features like complimentary Wi-Fi would have enhanced the experience.
Hans
United States of America, December  2024
8.0/10

My stay at the hotel was quite unique. The rooms were impressively spacious and well-appointed, providing a comfortable experience overall, but there was a bit of an odd wet smell in the bathroom, which was a downside. The staff went above and beyond with their service, adding a personal touch to our stay. The location is convenient for those planning to visit various tours from Puerto Magico, though it isn’t the best if you’re looking to explore Zona Romantica. The dining was pretty good, especially with the variety of meals and snacks available throughout our stay.

Rooms
8.0
The rooms were amazing and large, very well appointed, though the bathroom had a wet stench at times.
Service
9.0
The service was excellent and friendly, with staff taking us on errands around in a golf cart, which was a fun perk.
Location
7.0
The hotel is very close to the airport and great for tours from Puerto Magico, but not super handy for exploring Zona Romantica.
Dining
8.0
The dining experience was really good, offering a variety of meals and nice snack buffets throughout our visit.
Facilities
8.0
The facilities were well-maintained and offered a nice array of amenities.
Joe
United States of America, November  2024
7.6/10

I had a mixed experience at this hotel. On one hand, the service was exceptional, with attentive staff who went above and beyond to make my stay comfortable. The dining options were delightful too, especially the breakfast. However, the rooms needed some serious attention due to humidity issues that made my stay less enjoyable. Overall, the location was convenient, but I expected more from the accommodations given the price.

Rooms
5.0
Unfortunately, the rooms were in bad condition with noticeable humidity in the walls, which made for a less than pleasant stay.
Service
10.0
The service was fantastic! From the manager Salvador to the housekeepers, everyone was incredibly helpful and made sure we had everything we needed.
Location
8.0
The location was quite convenient, close to the airport and malecon, which made getting around easy.
Dining
9.0
Dining here was a highlight, especially the breakfast, which was probably the best meal of the day with a variety of options including delicious Belgian waffles.
Facilities
7.0
The facilities were pretty good, particularly the pool area where I enjoyed spending time, though it could use a bit more upkeep.
Exceptional service
Rooms in bad condition
Michael
United States of America, August  2024
8.4/10

I had a pleasant stay at the hotel, enjoying a spacious room with a really comfortable bed. The service was consistently attentive and the dining options were delicious, especially at the Adults Only restaurant. However, we faced a few hiccups like a maintenance issue and the bathroom occasionally flooding. Overall, it was a great place, but just not without its quirks.

Rooms
7.0
The room was incredibly spacious and had a very comfortable, huge bed. Unfortunately, it wasn't ready upon arrival due to a maintenance issue, and the bathroom experienced some flooding during my stay.
Service
9.0
The staff was so kind and attentive, providing amazing service at the pool and the restaurants. Special thanks to Manager Salvador for ensuring our needs were met during our stay.
Location
8.0
The hotel is conveniently located for those needing easy access to the airport, though it was a bit of a trek to reach Zones Romantica or downtown.
Dining
9.0
Dining was a highlight for me, especially the meals at the Adults Only restaurant, which were delicious. I found all meals including breakfast to be very good.
Facilities
8.0
The pool area was enjoyable and well-maintained, contributing nicely to the overall experience.
William
United States of America, August  2024
8.2/10

My stay at this hotel was mostly enjoyable. The rooms were spacious and incredibly comfortable, providing a great night's sleep. I loved the beautiful surroundings, though the dining options left something to be desired. The service was efficient; however, the pool area felt a bit cramped at times due to the crowds. Overall, I felt it was a decent value for the money, but there's room for improvement in some areas.

Rooms
9.0
The rooms were remarkably spacious and had a huge, comfortable bed which I absolutely loved.
Service
8.0
Service was excellent and very efficient, although the pool area got a bit crowded.
Location
9.0
The hotel's location was fantastic, with beautiful surroundings, making it a convenient spot for everything I wanted to do.
Dining
6.0
The dining experience was decent, but I found the options rather limited for lunch and dinner.
Facilities
7.0
The facilities were well-managed, but during peak times, the pool area felt a bit cramped.
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Check-in
05Apr2025
Check-out
06Apr2025
Rooms and Guests2 Guests, 1 room